Contact Us
Reservations
Create or modify a reservation, add gifts and onboard amenities, and general questions about your upcoming voyage.
Phone: 866-851-4042
Email: info@windstarcruises.com
Hours (Eastern Time): Monday through Friday, 8 AM - 10 PM; Saturday, 9 AM - 7:30 PM; Sunday, 10 AM - 6:30PM.
Accessibility: Windstar Access Desk
For accessibility inquiries for both prospective and confirmed guests.
Phone: 855-888-7785
Email: AccessDesk@windstarcruises.com
Hours (Eastern Time): Monday through Friday, 8 AM - 10 PM; Saturday, 9 AM - 7:30 PM; Sunday, 10 AM - 6:30PM.
Loyalty Program & Post-Cruise Guest Services
For questions about a past sailing, or to leave feedback about your on board experience.
Phone: 800-951-4541
Email: GuestRelations@windstarcruises.com
Hours (Eastern Time): Monday through Friday, 8 AM - 10 PM; Saturday, 9 AM - 7:30 PM; Sunday, 10 AM - 6:30PM.
Corporate Information
Windstar Cruises
8400 NW 36th St. Suite 520
Doral, FL 33166
Phone: 786-685-3337
Fax: 786-685-2823
Email: info@windstarcruises.com
Travel Agent Information and Reservations
Phone: 866-851-4042
Fax: 786-685-3089
Hours (Eastern Time): Monday through Friday, 8 AM - 10 PM; Saturday, 9 AM - 7:30 PM; Sunday, 10 AM - 6:30PM.
To order your brochures online (US & CA Travel Agents only), please visit our Agent Center.
Are you a new agent? Download the W-9 Form to get started. For questions regarding sales and marketing, please call +1 866-766-3873.
Brochures and Promotional Material
U.S. and Canada: 800-824-8636
Sales and Service (Travel Agents Only)
Charter and Incentive Sales
Public Relations & Social Media
Email: PR@windstarcruises.com
Air-Sea Department
Phone: 866-851-4042
Xanterra Parks & Resorts® (Parent Company)
6312 South Fiddlers Green Circle, Suite 600N
Greenwood Village, Colorado 80111
Phone: 303-600-3400
Fax: 303-600-3600
World Offices
Argentina
Australia
Austria
Bahrain
Belgium
Company: Captain Cruise Phone: +32-2-808-0855 Email: info@captaincruise.be
Bolivia
Company: Pacific Reps S.A. Phone: +562-2334-7000 Email: aaraya@pacificreps.cl
Brazil
Company: Qualitours Agencia de Viagens e Turismo LTDA Phone: +55 11 21757703 Email: joaopedro@qualitours.com.br
Chile
Company: Pacific Reps S.A. Phone: +562-2334-7000 Email: aaraya@pacificreps.cl
Colombia
Company: Crusalia S.A. Phone: +57 601 329-6319 Email: reservaciones@crusalia.com
Costa Rica
Company: Crusalia S.A. Phone: +506 4052-5330 Email: reservaciones@crusalia.com
Cyprus
Company: Century Travel Phone: +357 26205200 Email: info@centurycyprus.com
Czechia
Company: Discover the World Phone: +420-223-312-186 Email: barbora_komurkova@discovertheworld.biz
Denmark
Company: Nordic Cruise GSA Phone: +45 70 200 400 Email: jbs@cruisegsa.com
Ecuador
Company: Discover the World Phone: +593 23 819 9880 Email: rocio.dediaz@discovertheworld.co
Egypt
Company: Discover the World Phone: +971-50-553-4503 Email: lakshmi.durai@discovertheworld.co
Finland
Company: Nordic Cruise GSA Phone: +45 70 200 400 Email: jbs@cruisegsa.com
French Polynesia
Company: Tahiti Nui Travel Phone: +689 40 46 42 00 Email: ticketing@tahitinuitravel.pf
Germany
Company: Unlimited Cruises Phone: +49-06103-70646-0 Email: info@unlimited-cruises.com
Greece
Company: Century Travel Phone: +357 26205200 Email: info@centurycyprus.com
Hong Kong
Company: Sightseers (HK) Limited Phone: +852-2850-6168 Email: cruise@sightseers.com.hk
Hungary
Company: Discover the World Phone: +361783-3083 Email: istvan.kuti@discovertheworld.hu
Iceland
Company: Nordic Cruise GSA Phone: +45 70 200 400 Email: jbs@cruisegsa.com
India
Company: STIC Travel Group Phone: +91-124-459-5300 Email: sanjay@sticgroup.com
Indonesia
Company: Jebsen Travel & Tours Phone: +60-3-2148-5583 Email: cruise@jebsen.com.my
Italy
Company: Gioco Viaggi S.R.L. Phone: +390105531169 Email: booking@giocoviaggi.com
Japan
Company: Seven Seas Relations Phone: +81-3-6869-7117 Email: operator@windstarcruises.jp
Jordan
Company: Discover the World Phone: +971-50-553-4503 Email: lakshmi.durai@discovertheworld.co
Kuwait
Company: Cruise Master Phone: +971-4-299-9223 Email: sales@cruisemaster-me.com
Lebanon
Company: Discover the World Phone: +971-50-553-4503 Email: lakshmi.durai@discovertheworld.co
Macau
Company: Sightseers (HK) Limited Phone: +852-2850-6168 Email: cruise@sightseers.com.hk
Malaysia
Company: Jebsen Travel & Tours Phone: +60-3-2148-5583 Email: cruise@jebsen.com.my
Malta
Company: Compass Travel Phone: +356 2701 5813 Email: diane@compasstravel.com.mt
Mexico
Company: Excelencia En Cruceros Phone: +55-41-61-60-42 Email: info@excelenciaencruceros.com.mx
Monaco
Company: TMG Cruises Phone: +377 97 98 41 31 Email: contact@tmg-cruises.com
Netherlands
Company: Captain Cruise Phone: +31 88 501 8501 Email: info@captaincruise.nl
New Zealand
Company: Francis Travel Marketing Phone: +64-9-489-1363 Email: susan@francistravelmarketing.co.nz
Norway
Company: Nordic Cruise GSA Phone: +45 70 200 400 Email: jbs@cruisegsa.com
Oman
Company: Cruise Master Phone: +971-4-299-9223 Email: sales@cruisemaster-me.com
Panama
Company: Crusalia S.A. Phone: +507 838-6006 Email: reservaciones@crusalia.com
Paraguay
Company: Discover the World - Argentina Phone: +54-11-5274-1600 Email: patricio@discovertheworld.com.ar
Peru
Company: Pacific Reps S.A. Phone: +56-2-2334-7000 Email: rwatkinson@pacificreps.cl
Portugal
Company: Un Mundo de Cruceros Phone: +351 210 329 444 Email: geral@unmundodecruceros.com
Puerto Rico
Company: First Class Services, Inc. Phone: +1-787-722-8536 Email: mtoste@firstclasspr.com
Qatar
Email: Cruise Master Phone: +971-4-299-9223 Email: sales@cruisemaster-me.com
Romania
Company: Croaziere Phone: +40-264-593772 Email: info@croaziere.net
Saudi Arabia
Company: Cruise Master Phone: +971-4-299-9223 Email: sales@cruisemaster-me.com
Singapore
Company: Jebsen Travel & Tours Phone: +60-3-2148-5583 Email: cruise@jebsen.com.my
Slovakia
Company: Discover the World Phone: +420-223-312-186 Email: barbora_komurkova@discovertheworld.biz
South Africa
Company: Cruises International Phone: +27 11-327-0327 Email: reservations@cruises.co.za
South Korea
Company: Cruise International Phone: +82-2-775-0100 Email: sales@cruise.co.kr
Spain
Company: Un Mundo de Cruceros Phone: +34 93 412 51 37 or +34 91 542 76 63 Email: comercial@unmundodecruceros.com
Sweden
Company: Nordic Cruise GSA Phone: +45 70 200 400 Email: jbs@cruisegsa.com
Switzerland
Company: Delphi Reisen AG Phone: +41-44-718-48-88 Email:nnoser@delphitravel.ch
Thailand
Company: World Travel Designer Phone: +66-922-535-493 Email: theworldtraveldesigner@gmail.com
Taiwan
Company: Europa Travel Service Phone: +886-2-2511-8899 Email: sales@euro.com.tw
Turkey
Company: Naviosa Travel Phone: +90 (216) 355 14 65 Email: tolgar.biyikli@naviosa.com
United Arab Emirates
Company: Cruise Master Phone: +971-4-299-9223 Email: sales@cruisemaster-me.com
United Kingdom
Company: The Cruise Line Phone: +44 (0) 808 258 7943 Email: windstaruk@cruiseline.co.uk
Uruguay
Company: Discover the World - Argentina Phone: +54-11-5274-1600 Email: patricio@discovertheworld.com.ar
Venezuela
Company: Representaciones High Class, C.A. Phone: +58-412-321-1983 Email: info@rephighclass.com
West Balkans
Company: Discover the World Phone: +381-11-243-50-64 Email: nikola.dudukovic@discovertheworld.rs